Q: Can I still use my Twisted Wig Gift Card during the storewide closing sale?
A: Yes, absolutely! Because our final farewell sale features an Automatic 55% Discount in your cart, you do not need to enter a promotional coupon code. This leaves your checkout text box completely free and clear to accept your system-issued gift card numbers. Simply enter your gift card code at checkout to pay your remaining balance.

Q: Is there an expiration date for outstanding gift card balances?
A: Yes. Your gift card balance will be valid until our e-commerce platform permanently goes offline on [Insert Closing Date, e.g., July 31st]. We strongly encourage you to completely clear your balance as soon as possible, as gift cards cannot be redeemed or refunded once our digital doors close permanently.

Q: Can I combine my gift card with the special Rowan and Salem discounts?
A: Yes! To help our gift card holders get the absolute most value out of their final balances, we have manually lowered the base prices of our premium Rowan and Salem styles by an extra $15 on the site. Since the 55% sitewide sale is automatic, it will stack right on top of that discounted price—meaning you can use your gift card balance to score an incredible deal on these crowd-favorite crowns!

Q: What happens if my order total is less than my gift card balance?
A: Any remaining balance will stay on your digital gift card until you choose to spend it on another style—provided it is used before our permanent closing date. We highly recommend browsing our final accessories or care items to completely clear your balance in a single transaction.

Q: What happens if my order total is more than my gift card balance?
A: No problem at all! Shopify will automatically apply your entire gift card balance toward the total first. You can then easily pay whatever remaining dollar amount is left over using your credit card, debit card, or standard checkout options.

Q: Can I return or exchange an item I bought using my gift card?
A: To pass near-wholesale pricing directly onto our community and successfully clear out our final stock backlog, all sales made during this clearance event are strictly final. We are unable to accept returns, cancel orders once placed, or process exchanges.

Q: Items are selling out fast! Can you reserve a wig for me while I retrieve my gift card code?
A: Because our remaining inventory is updating in real-time, items placed in your online shopping cart are not reserved and can sell out if another customer completes checkout first. We highly recommend tracking down your digital gift card code before adding your dream styles to your cart to ensure you don’t miss out!